Additional Invoicing

Adeyemi Odeyemi
Adeyemi Odeyemi
  • Updated

If you have received an additional monthly invoice and would like to check the number of active users on your system or to check to which business unit these monthly additional users should be attributed to, you may follow the instructions below.

Renewal Invoices

At the point of the agreement, a total number of employees is agreed upon. You will receive an (annual) invoice in the month when the annual subscription renewal is effected to cover:

  • Licences
  • Support Fees

The renewal invoice will cover the total number of licences agreed upon which will be used across all the business units and the support fee will also cover the entire account and not the separate business units individually.

Additional Monthly Invoices

In addition to the renewal invoice, if more employees are added to the system, exceeding the number agreed in the original agreement, the user increase is calculated per month and will be billed for at the end of the respective month. 

The additional invoices will also be billed on the whole account and will not include a breakdown of the additional licences used per business unit. 

To check to which business unit these additional licences are attributed to, you would need to:

1. Go to People>Filter

2. Under date-based filters, select "currently employed" ONLY and choose the business unit name from the department filter.

3. Select the date range. For example- 'Date from' would be 01/05/2024 and 'Date to' would be 31/05/2024 if you are reviewing for the month of May 2024.

4. If you have the Time & Attendance module; from people , click on columns and ensure that the field "Is T&A Enabled" is ticked.

 

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5. You can either;

  • Manually check directly from your account, the number of active users and the number of users who have T&A enabled.
  • Or better still, you can generate the report and then review. In order to generate, click on Reports>Generate a new report. Kindly ensure that the columns "Name", "Emp #" and "Is T&A Enabled" are selected. It is equally time saving to schedule these reports probably on a monthly basis to check for additional users in each business unit.

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You may refer to link for further guidance on how to generate and schedule reports.

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