Claiming an Open Shift: A Quick Guide for Employees

Alasdair MacNeill
Alasdair MacNeill
  • Updated

Overview

This guide provides a clear and concise overview of how to claim an Open Shift using Talexio. You will learn the step-by-step process for identifying and securing Open Shifts, which are available on a first-come, first-served basis for overtime opportunities.

Your account has been created by a System Administrator within your company. These System Administrators are your first point of contact when you have questions about Talexio.
Of course, we are here to help when you need us!

The Process

Claiming an Open Shift in Talexio is a straightforward process. Follow these steps to successfully add an Open Shift to your working schedule:

  1. From the Time & Attendance section of Talexio, go to the Working Schedule to view your current schedule. Open Shift will be clearly visible in the Open Shifts section.

  2. Locate the desired Open Shift and click on the Claim shift button. You will then be prompted to confirm that you wish to claim the shift.

  3. Once confirmed, the claimed shift will immediately appear in your Working Schedule, indicating it has been successfully assigned to you.

Video Tutorial

Frequently Asked Questions

Question

Answer

What is an Open Shift? An Open Shift is a shift created for a specific date and time that is available for employees to claim as overtime. They are normally created when there is a gap in the roster and help is needed to fill it.
How are Open Shifts assigned? Open Shifts are assigned on a first come, first served basis through the Talexio system. They are created by your manager or System Administrator. Therefore, questions regarding the work to be done during the shift should be directed to them.
Where can I find Open Shifts in Talexio? You can find Open Shifts within the Open Shifts section of your Working Schedule in Talexio. You will be notified that there is an Open Shift to claim either by a Talexio Announcement or by internal communications.
What happens after I claim an Open Shift? Once you click Claim shift and confirm, the shift will be added to your personal Working Schedule in Talexio. This will then be visible on your Talexio calendar too.
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