Upgrading your subscription on Talexio

Adding new Modules to your subscription

• Step 1: Click on Upgrade your Talexio

  Click on your profile menu found at the top right hand corner of your account, the click on "Upgrade Talexio". This will redirect you to another page.
   

• Step 2: Select additional HR modules

  By default, the Modules you are currently subscribed for, will be selected. Select the additional modules you would like to add to your subscription. Note that for the Time & Attendance Module, you may select a different number of employees which may be less than your company size indicated in the Core Module section at the top. For other Modules, licenses will automatically be added for all employees indicated as the company size. A one time fee will also be included in the total fee which you can see on the right hand side.

  

   

• Step 3: Selecting ATS module

  To add the ATS Plus as an additional module, please select the relevant checkbox. Note that billing is based on the number of Admin or Line Manager licenses in this case, and not on company size. 

  

   

• Step 4: Confirm your subscription upgrade and Continue to Payment

  Review the final changes prior to proceeding to payment. At this stage, you may go back and make changes by clicking the "Change Plan" button.

  

   

• Step 5: Adding your billing details

  In this step, please add your billing details which will be used to issue the invoice. Click Continue.
  
  

• Step 6: Pay by card

  In this step you can proceed to add your card details and pay online. Click "Confirm & Pay". An invoice will be provided to you via email. If you already have a subscription on Talexio, you will be charged prorata for the new Module, for the remaining months up until your next subscription. Your renewal invoice will then include the new Module for a full year.
   

   

Upgrading number of licenses in your subscription

At the point of the agreement, a total number of employees is agreed upon. You will receive an (annual) invoice in the month when the annual subscription renewal is effected to cover these licenses. In addition to the renewal invoice, if more employees are added to the system, exceeding the number agreed in the original agreement, the user increase is calculated per month and will be billed for at the end of the respective month. Read more about Overage Invoicing.

Should you like to avoid receiving these additional monthly invoices, you would need to upgrade the number of licenses within your subscription. To do so, follow the steps above, and after select the relevant module, simply update the number of licenses shown in the Core Modules section. Note that the number of licenses can not be reduced but only increased. Proceed to online payment, and your subscription will be upgraded with immediate effect. A pro-rata invoice will be provided to you via email.

If you would like to reduce the licenses in your subscription or downgrade a Module, follow these instructions instead.