Overview
Two-factor Authentication (2FA) significantly enhances the security of your Talexio account. Once enabled, logging in requires your email, password, and a unique 6-digit code generated by an authenticator app on your mobile device.
While setting up multi-factor authentication is not mandatory, it is highly recommended to protect sensitive HR and payroll data.
Before starting, download an authenticator app such as Google Authenticator, Microsoft Authenticator, or Authy from your mobile app store.
How to set up Two-factor Authentication
To set up Two-factor Authentication, follow these steps:
- Log in and from your profile menu, click My Account and Set up multi-factor login.
- Open your authenticator app and scan the QR code displayed on your screen.
- Enter the 6-digit code from your app into the Talexio box and click Save.
- Your account is now secured with Two-factor Authentication.
Managing lost devices or app deletions
If an employee loses access to their authenticator app or replaces their mobile phone, their existing 2FA must be reset. A System Administrator must first remove the current link before the employee can set up a new device:
- Navigate to the People section or use the search bar to locate the employee.
- On the employee's Dashboard, click the three dots (⋮) next to their name.
- Select Unlink multi-factor device.
- A confirmation dialogue will appear. Input your administrator password (the one used to log in to your account) to authorise the change.
- Click Save. The employee's 2FA is now removed, allowing them to log in using only their email and password.
Next Step: Advise the employee to re-enable Two-factor Authentication immediately upon their next login to maintain account security.
Simplify your HR with Talexio. Learn more.
Related to