Overview
The Cloud Device Manager (CDM) serves as the bridge between your punch clock device and Talexio. It provides a visual dashboard of all device-related information, including the list of employees, device health, transactions, and other key details. If you've purchased the Talexio T&A hardware, access to the Cloud Device Manager will be included.
Logging in to the CDM
The Cloud Device Manager (CDM) is a separate interface to your standard Talexio account. To log in to your CDM account, follow the instructions below:
- Visit the Cloud Device Manager URL. This has been provided to you by our team when purchasing the device.
- Log in with your credentials - Auth Key, Username, and Password. These were also provided to you when purchasing your device.
Should you be unable to retrieve your login credentials, kindly reach out to support.
Once logged in to the Cloud Device Manager (CDM), you can easily monitor the status of your device and review employee transactions (clockings). If you also have the Talexio T&A module, all clockings will automatically sync to your Talexio account, meaning you won’t need to log in to the CDM to access them.
Dashboard
The Dashboard page provides you with stats on the number of users who have clocked in, the status of your devices and the latest sync between Talexio and the CDM.
- Today's Punches: This displayed the number of punches in and out done today.
- Today's Attendees: This is the number of employees which have punched in and out today.
- Healthy / Unhealthy Devices: These stats show the number of devices which have responded to Talexio within the last 10 minutes.
- FTP Sync: This represents the number of minutes since the last uploaded data from your punch clock devices to Talexio HR. This only applies for users using Talexio HR.
If your device has an unhealthy status, stats on "Today's punches" and "Today's Attendees" will not be updated.
Employees
The Employees tab displays a complete list of all employees who have Time & Attendance (T&A) enabled in their profiles. You can also see which biometric credentials are registered on the punch clock devices. To edit, delete, or assign employees to specific devices, click the three-dot menu.
Adding employees to the device
Adding employees to your punch clock device can happen in multiple ways. This also depends on whether you have the T&A module or just have a Talexio-purchased device. Below are the instructions on how to add employees to your device, based on your scenario:
- If you have a Talexio-purchased device and are using the T&A module: Uploading employees onto your device through Talexio
- If you have a Talxeio-purchased device and are NOT using the T&A module: Adding employees directly to your punch clock device
Adding biometric data
One all you employees have been synched to the device, all that is left is adding their biometrics so that they can punch in and out. To add employees biometrics, follow these instructions.
Devices
The Devices tab displays a list of all your devices, the number of biometrics registered, and the current health status of each device. From here, you can also set a notification email to be alerted when a device goes offline and specify that the device will only receive whitelisted users.
Each device can have one of two statuses:
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Healthy Device Status: A healthy device status means that a signal has been received within the last 10 minutes.
-
Unhealthy Device Status: An unhealthy device status means that it means no signal has been received during that timeframe. This is usually caused by an unstable internet connection. If your device is offline, follow this article to troubleshoot.
"Use Whitelist only": If this box is ticked, that device will ONLY receive employees that are whitelisted to it.
Clockings / Transactions
The Transactions page is where all employee and visitor clockings are recorded. This section provides a complete log of punches, giving you full visibility into attendance and access activity.
You can filter the data by date range or device, making it easy to pinpoint the information you need. For reporting or further analysis, the transactions can also be exported.
Cloud sync
The Cloud Sync section contains your FTP configuration, which is used to synchronise data between your punch clock device and Talexio. Please note that this section is only relevant for users whose punch clock device is linked with Talexio.
Admins
The Admins page provides you with a list of the users with an admin account. From here, you can update an admin’s profile details, including their name and password. If additional admin users are required, they can also be created from this page.
For more information click here.
When creating a new admin profile, please notify our support team with the details of the new user.